Welcome to an exciting opportunity with a non-profit human services agency dedicated to positive change—focused on enhancing the lives of individuals and families in Fitchburg, MA. At our organization, Making Opportunity Count (MOC), we are committed to fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is united by a shared passion for making a lasting impact.

Position Overview

As a valued member of our team, the Data Entry Clerk will play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs.

Essential Duties And Responsibilities

Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.

Monitor emails, logging documents, and communications in the platform upon receipt.

Follow program guidelines for the use of all required database systems, including, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.

Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.

Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.

Assist with various clerical duties, such as filing, mailings, phone coverage, etc.

Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.

Attend all required staff meetings, supervision, training, and contractual meetings.

Participate in mandatory agency training and other relevant professional development activities.

Ensure strict confidentiality is maintained in all aspects of the role.

Perform related work as required.

Required Qualifications And Skills

Associate degree or equivalent professional experience.

Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.

Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.

Bilingual in Spanish preferred.

Join our team at Making Opportunity Count and enjoy a range of fantastic benefits:

Health, Dental, FSA, and Vision Insurance: Comprehensive coverage to take care of your well-being.

Paid Time Off (PTO): Generous time off to relax and recharge.

Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle.

Student Loan Forgiveness: We're here to help ease your student loan burden.

Tuition Remission: Invest in your education with our tuition remission program.

Employer-Sponsored Retirement: Secure your future with our retirement plan contributions.

Pet Insurance: Ensure your furry friends receive the best care.

Employee Discounts: Access exclusive discounts and perks.

Join us at MOC and experience a workplace that values your well-being and personal growth! Apply now to be part of a team that makes a meaningful difference in the community.

Employment Type: Full-Time
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